Press Releases

adesso is one of the leading providers of AI-related services in Germany. This has been confirmed by the consultancy firm Pierre Audoin Consultants (PAC) in the current PAC INNOVATION RADAR “Leaders in AI-related Services in Germany”. The analysts awarded the IT service provider the top rating of “Best in Class”. adesso performed particularly well in the areas of reference projects, platform coverage for artificial intelligence (AI) and generative AI (GenAI), as well as in its collaboration with research institutes and in terms of transparency.

An old problem is finally nearing a solution: Until now, everyone assumed that no company can have a full grasp of its own knowledge. But this should soon become a thing of the past - thanks to internal EnterpriseGPT systems that use GenAI (generative artificial intelligence) for knowledge management. IT service provider adesso sheds light on the background.

adesso SE and ADITO Software GmbH, a leading provider of modern customer relationship management (CRM) solutions, have announced their collaboration. As a digitalisation partner, adesso advises and supports companies with the introduction of innovative IT services. Its partnership with ADITO means that adesso customers can access the ADITO xRM CRM platform with immediate effect. As a result, the IT service provider is making a powerful addition to its portfolio, which will enable it to deliver customised CRM solutions for its customers’ individual requirements.

Borussia Dortmund (BVB) is one of the most well-known and popular football clubs at an international level. Surveys in 2023 showed that alone in Germany, around 14 million people said they were very interested in BVB. Interest in BVB is growing from year to year, and this is reflected in the number of members, which now stands at over 200,000. The club is committed to meeting the high demand for information by its fans and members, as well as its sponsors and partners, while also offering services that meet the highest technical standards. That is why together with adesso, its long-standing partner in the field of digitalisation, the Bundesliga club has completely overhauled its website, BVB.de, which was relaunched in June 2024.

IT service provider adesso will be providing lighting manufacturer ERCO with a new customer relationship management (CRM) system in the coming months. ERCO, a leading international manufacturer of architectural lighting, will be equipped with the high-performance new SAP Sales Cloud Version 2. This will replace the on-premises SAP solution previously used at ERCO and link sales more closely with marketing as part of its company-wide digitalisation strategy. The aim is to increase the efficiency and transparency of sales processes and optimise collaboration across divisions. The project was launched in April and is due to be implemented by the end of 2024.

The age of artificial intelligence (AI) has long since dawned, but it is by no means a sure-fire success. The AI revolution is actually the logical result of developments that follow a clear-cut course. The IT service provider adesso has identified the decisive factors.

Deutscher Handballbund (DHB), the official German handball federation, is going on the offensive. A refreshing overhaul of the DHB.de website will help to strengthen the ties of fans and members with the sport of handball and attract new players. The organisation is being supported by adesso. The German IT service provider will relaunch the association’s website, DHB.de, using the modern open source content management system Drupal. As a digitalisation partner, adesso will also provide advice and assistance with developing an integrated platform strategy for connecting and standardising the association’s current online presence. The relaunch of the DHB.de website is scheduled for the end of 2024. The new platform strategy is to be fully implemented by the 2027 Men’s Handball World Championship in Germany.

Thüringer Staatslotterie, the staat lottery provider for Thuringia in Germany, is pushing ahead with digitalisation by partnering up with the IT service provider adesso to launch a new ERP system. In the future, the state lottery provider plans to rely on Microsoft Dynamics 365 Business Central, taking advantage of innovative cloud technology. The project is currently scheduled to last several years, during which adesso will be responsible for implementation and further development in particular.

adesso orange, the adesso Group’s SAP subsidiary, is reorganising its pre-sales and business development activities to further support and build on the successful growth strategy of recent years. At its management meeting in early June, the Executive Board of adesso orange AG announced that Michael Bloß and Markus Ingelmann will be responsible for expanding existing business areas and developing new ones in their roles as Chief Sales Officer (CSO) and Chief Revenue Officer (CRO). As CSO, Bloß will head up the pre-sales strategy and coordinate all related activities. Ingelmann, as CRO, will be responsible for the development of sales strategies and business development opportunities. Both took up their new positions on 1 July 2024.

After 17 January 2025, the European Union's Digital Operational Resilience Act (DORA) will require all financial companies based in the EU to improve their IT resilience. This also encompasses making clear contractual arrangements with third-party ICT service providers and their sub-service providers. The contracts concluded must satisfy certain information security standards in order to ensure robust IT operations. With the new Compl.AI analysis tool, adesso assists banks and insurance companies with checking contracts and related documents for DORA compliance.