Moving towards the future together: LVM chooses adesso as its digitisation partner

adesso has secured another major contract in the insurance industry. The digitisation partner to a large number of insurers and financial service providers is assisting LVM Versicherung, one of the 20 largest primary insurers in Germany, in setting up a brand new data environment. The project aims to migrate the existing heterogeneous data and analytics landscape onto a standardised data platform. The partners in the project are using Microsoft Azure Cloud as the underlying technology. Established working methods and processes are to be transformed and digitised at the same time. The core principle behind this is a public-cloud-first approach. In future, only data that LVM is not permitted to store externally will be retained in its own data centre. The project is part of a triple-phase project. The first phase commenced on 1 September 2024 and will run for three years. It includes the provision of the new platform and the establishment of new processes and collaboration models. In the subsequent phases, innovative applications will be developed based on the new platform and gradually rolled out to the business areas.

Setting a course for the future

The wide range of insurance and financial services provided by LVM are developed by autonomous business areas and made available to the exclusive sales organisation. Over the past few decades, this has resulted in many mutually dependent application environments within the company. By migrating to a standardised cloud platform, the insurer is now creating the basis for more up-to-date and efficient utilisation of data. The fact that relevant data are available across the company will boost the autonomy of the business areas. It also enhances transparency, the exchange of knowledge and cooperation between employees. It makes data-driven decision-making considerably easier. In doing so, LVM is not only taking a decisive step towards becoming a data-driven insurance company, but it is also paving the way for greater automation and the use of artificial intelligence.

Thomas Sendker, IT Director at LVM Versicherung, Copyright LVM Versicherung/Andreas Löchte

A process of transformation at every level

The project adesso has been commissioned with several key elements. From a technological point of view, it involves developing and setting up a new data platform and migrating data to it. The first phase of the project will also include the development of important use cases as flagship projects for the new platform.

In addition, adesso is assisting LVM with the necessary changes: one key component is the implementation of a customised data governance system that includes a set of rules for handling data that is aligned with LVM’s corporate culture. Moreover, adesso’s change managers and consultants will help with the introduction of an innovation and data culture, the involvement of the specialist departments in the transformation process and the training and coaching of employees. The goal is to create acceptance of the new solutions and processes right from the start.

“adesso has proven to be the ideal digitisation partner thanks to its consulting skills, industry knowledge and technological expertise,” said Thomas Sendker, IT Director at LVM Versicherung. “Together, we will create a standardised data platform that will take collaboration between departments to a new level. The future data and analytics landscape will also provide the basis for introducing innovative technologies and enable us to implement and further develop data-driven business models”.

Both companies are located close to each other in Münster, which means that the employees working on the project can work together as a joint team on site at any time. “We are delighted with the trust that LVM has placed in us. A technological and organisational transition of this magnitude requires a great deal of coordination and close cooperation in order not to disrupt business operations”, added Heiko Gronwald, Head of Data Platform Solutions at adesso. “Our team is very familiar with these kinds of challenges. It is made up of highly motivated experts from a range of different fields who have successfully implemented similar projects many times in the past”.

Heiko Gronwald, Head of Data Platform Solutions at adesso

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