Setting a course for the future
The wide range of insurance and financial services provided by LVM are developed by autonomous business areas and made available to the exclusive sales organisation. Over the past few decades, this has resulted in many mutually dependent application environments within the company. By migrating to a standardised cloud platform, the insurer is now creating the basis for more up-to-date and efficient utilisation of data. The fact that relevant data are available across the company will boost the autonomy of the business areas. It also enhances transparency, the exchange of knowledge and cooperation between employees. It makes data-driven decision-making considerably easier. In doing so, LVM is not only taking a decisive step towards becoming a data-driven insurance company, but it is also paving the way for greater automation and the use of artificial intelligence.
A process of transformation at every level
The project adesso has been commissioned with several key elements. From a technological point of view, it involves developing and setting up a new data platform and migrating data to it. The first phase of the project will also include the development of important use cases as flagship projects for the new platform.
In addition, adesso is assisting LVM with the necessary changes: one key component is the implementation of a customised data governance system that includes a set of rules for handling data that is aligned with LVM’s corporate culture. Moreover, adesso’s change managers and consultants will help with the introduction of an innovation and data culture, the involvement of the specialist departments in the transformation process and the training and coaching of employees. The goal is to create acceptance of the new solutions and processes right from the start.
“adesso has proven to be the ideal digitisation partner thanks to its consulting skills, industry knowledge and technological expertise,” said Thomas Sendker, IT Director at LVM Versicherung. “Together, we will create a standardised data platform that will take collaboration between departments to a new level. The future data and analytics landscape will also provide the basis for introducing innovative technologies and enable us to implement and further develop data-driven business models”.
