From a lone wolf to a smart service world!

Individual resources – the classic model

A common model among energy suppliers was and is to call in external experts for IT projects or operational tasks. These experts are paid on a time and material basis (T&M). They regularly work onshore in the company's existing systems and processes. This approach has some weaknesses as well as reasonable strengths: it is cost-intensive, usually inefficient and difficult to scale – especially in energy companies that have to continuously respond to new legal requirements and market changes. But what are the alternatives? And what are the advantages?

Managed Capacity – flexibility for demanding projects

Managed Capacity meets the aforementioned challenges with flexibility. Providers purchase individual resources bundled into teams – whether for network control, customer care or IT infrastructure. The possible applications and expertise within the teams are diverse. We are happy to support you in deciding which team is right for your project. With the help of a needs-oriented search and selection of suitable teams, adesso lays the foundation for a successful and smooth project flow. We offer flexible billing options based on your needs, as well as fixed price structures. At the same time, we offer the integration of initial automation options as part of project teams. These options help to optimise processes and accelerate the entire project workflow.

Managed teams – more structure for stable processes

More structure for sustainable success: Are individual experts no longer enough? Then you need well-rehearsed units! Managed teams combine specialists with a wide range of strengths. The associated team lead ensures the strategic focus. Invoicing is handled individually within the framework of managed teams – whether on a T&M basis, at fixed prices or controlled using key performance indicators (KPIs). With the adesso team lead, managed teams offer you a single point of contact that is available to answer all your operational and strategic questions about the project. You already have a Managed Capacity team in place. It is easy to transform this into a Managed Team. The team lead integrates into existing working groups and actively participates in the project from the outset. This also lays the foundation for a further expansion stage: Managed Services.

Managed Services – The future of the energy industry

Finally, the logical next step: fully integrated managed services. Instead of buying individual resources or capacities, you can rely on complete service packages – with defined SLAs, clear performance quantities and transparent service pricing. Our experts not only provide technical know-how, but also specially adapted tools, automation solutions and generative AI. Managed services give your project and your entire company a boost. This includes, among other things, increasing the efficiency of customer processes, optimising network control, smart billing systems and much more. Of course, we must not forget your employees in this. Acceptance is the key to a fruitful exchange of expertise. With the help of training, workshops and other offers, we ensure that our spark of enthusiasm not only ignites in you, but also in your employees.

Incidentally, managed services also facilitate the use of smart-shore models. This allows teams to be provided flexibly and overall costs to be saved – within regulatory requirements, of course. A real game changer for energy suppliers who want to remain competitive in the long term!

Conclusion: Managed services are the key to the future of the energy industry

For us, the trend is clear: the time for isolated individual solutions in a project context is over. Strategically positioned, future-proof service models offer comprehensive and targeted alternatives. With managed services, you ensure stability, efficiency and scalability. Automation optimises process control, while smart pricing and service models ensure more planning security. Rely on managed services and you will gain in efficiency and flexibility, enabling you to confidently overcome future challenges. If you want to shape the future of energy, there is no way around managed services!