You should make the most of AI, not just do the first thing that comes to mind

Should we use a chatbot in our customer service? Or would it be better to develop a voice solution integrated into a smart speaker that customers can order? Maybe we could impress our customers with thoroughly customised, automatically generated content instead? Companies can use AI technologies in a variety of different application scenarios. Selecting the right approach and the right use case is crucial to the success of AI projects, yet those involved still lack the experience to be able to accurately evaluate individual application scenarios and technological potential. The danger is that decision-makers aren’t focussing on the right AI topics.

Workshops in what is known as the Interaction Room (IR) are the key to developing use cases for AI. The Interaction Room is a project method developed at the University of Duisburg-Essen that helps participants visualise links and identify risks, cost drivers and value drivers in projects.

We establish use cases tailored to your company and your goals together with our IR and AI experts. The IR adapts to your current situation, regardless of whether you want to optimise existing business processes, expand your business model or exploit new business potential. Thanks to our tried and tested workshop concept, it only takes us two days to guide you through the process, from initial brainstorming, to analysing existing data sources and designing and prioritising use cases. At the end of the two days, you’ll know what your company should focus on as it pursues AI.

Once the workshop is over, the participants will have an understanding of the doors that AI opens – from understanding its potential to integrating AI applications into existing process and IT structures.