Enabling global remote maintenance and using machine data efficiently: Together with adesso, Vibracoustic developed a solution that enables secure remote maintenance worldwide and at the same time creates the basis for uniform machine data collection. By using modern technologies, adesso optimised processes, increased security standards and created the basis for integrating machine data – for faster troubleshooting and more efficient production.
Global remote maintenance solution and machine data collection
Vibracoustic SE
Project
Challenge
Eliminating time-consuming VPN processes
Long setup times for accessing machines prevented quick troubleshooting
Security risks through workarounds
Insecure solutions such as direct network access posed a significant risk
Establishing global standards
Different conditions in plants worldwide (Germany, Romania, China) required uniform processes and technologies
Highlights of the project
- Development of a remote maintenance concept consisting of hardware and software solutions
- Creation of a secure firewall configuration and clear distribution of roles using a RACI matrix
- Machine data collection for integration into higher-level systems as a follow-up project
Goals
- Development of a globally standardised remote maintenance solution for fast and secure troubleshooting
- Reduction of setup times by eliminating time-consuming VPN processes
- Ensuring uniform machine data collection for integration into the MES system
Concept
- Analysis of existing automation technology and processes in various plants worldwide
- Technical concept for implementing a global standard for:
- Remote maintenance and machine data collection (MDC)
- Firewall and network configuration
- Role and rights assignment using a RACI matrix
- Definition of service level agreements for sustainable implementation
Technology
Use of modern hardware and software solutions for secure machine connection
Our services
- Analysis of the automation technology and software solutions in several plants worldwide
- Design of a technical standard for remote maintenance and MDE
- Optimisation of firewall and network configuration as well as implementation of role and rights assignment using the RACI matrix
Vibracoustic SE is a leading global expert in noise, vibration and harshness (NVH) for the automotive industry. The technology company, based in Darmstadt, Hesse, develops tailor-made solutions for the powertrain and chassis that improve driving comfort, safety and efficiency. With a broad product portfolio and a global production and service network, Vibracoustic focuses on innovation and a deep understanding of the entire vehicle system to enable quiet and comfortable mobility.
Other projects with Vibracoustic SE
Do you have any questions?
There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.
Head of Production Dr Patrick Kübler mi-sales@adesso.de