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Contract meets Cloud: Future-proof SaaS solution for insurance companies by adesso and Amazon Web Services

More automation, less risk, full cost control: IT service provider adesso sets new standards in insurance policy management. As an AWS Solution Provider partner, adesso now offers its software-as-a-service (SaaS) insurance platform built on the Amazon Web Services (AWS) Cloud. The cloud-based SaaS platform in|sure Ecosphere is operated by adesso subsidiary afida. It makes policy management more efficient, flexible and secure. Insurers benefit from significant cost savings and greater efficiency through increased automation.

Around 20 insurance companies already manage their policies with adesso, including several million life insurance policies. First customers such as Provinzial and Frankfurter Leben Holding are also already using the integrated adesso insurance platform built on AWS. It enables insurers to switch to a highly flexible and individually configurable cloud environment. Data protection was considered from the very beginning. To process sensitive data such as contracts or invoices securely in the cloud in accordance with EU directives, adesso relies on AWS's proven sovereign-by-design model as a partner with AWS Digital Sovereignty Competency Status. This gives customers control over the storage location of their data, for example.

Maximum flexibility and customization

In addition to greater flexibility, the SaaS-based insurance platform also makes it easier to get started with AI-based services quickly and easily. The Compl.AI compliance tool launched by the adesso Group is a prime example for the innovation potential that can be realized through such value-added services on the platform. However, other third-party solutions, for example to increase efficiency in the claims process or to establish value-added services as part of the customer journey, can also be quickly and easily integrated into the platform.

“Insurers are facing enormous challenges. An ageing society, a shortage of skilled workers and rising administrative costs require innovative solutions,” says Andreas Nolte, spokesperson for the management of the adesso companies adesso insurance solutions and afida. “Insurers need to standardize and automate their processes more in order to work economically. At the same time, they must be able to meet the constantly growing legal requirements. The SaaS platform is a real alternative here. It significantly lowers IT costs and reduces business risks thanks to its up-to-dateness and flexibility.”

Dr. Andreas Nolte is the spokesperson for the management of the adesso companies adesso insurance solutions and afida. (Source: private)

Dr. Andreas Nolte is the spokesperson for the management of the adesso companies adesso insurance solutions and afida. (Source: private)

The insurance platform is based on in|sure Ecosphere and builds on the already established products of the in|sure product family of adesso insurance solutions. This provides insurance companies in all lines of business with cost-effective core applications and supplementary components. The adesso subsidiary afida is responsible for operating the platform. The SaaS platform now enables the insurer to use a unit cost model with which costs can be managed and optimized along the sales success and the policy portfolio. The end-to-end platform supports a wide range of company-specific use cases: Frankfurter Leben Holding, for example, uses the platform to process its life insurance business. With this platform, andsafe is gradually opening up new business areas in the composite business for the Provinzial Group; in the future, the Sparkassen DirektVersicherung and ProTect Versicherung will also use the platform.

Proven infrastructure

Building the solution on the AWS Cloud offers customers further advantages. The implementation and operation of the SaaS platform can be highly automated thanks to the cloud technology. This significantly reduces costs for insurers. They also benefit from faster time to market. Access to new features and additional components is also much easier for insurance companies. Updates to core applications with important features and regulatory changes are rolled out on an ongoing basis. One example is the recently introduced ability to make retroactive changes to already migrated life insurance policies with the in|sure PSlife solution - without having to resort to legacy systems. New components, such as the planned tool for semi-automated claims verification and AI-based services or claims services, can also be quickly integrated into the customer's own IT landscape.

“Our SaaS platform offers insurers a simple and secure way into the cloud. Of course, it meets all current regulatory requirements and is continuously being expanded with new features and services,” says Mark Lohweber, CEO of adesso SE. “This gives insurers more room for investment and makes them future-proof.”

Mark Lohweber is CEO of adesso SE. (Source: adesso)

Mark Lohweber is CEO of adesso SE. (Source: adesso)

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