RPA – Robotic Process Automation

Robotic Process Automation (RPA) is an innovative technology for automating repetitive and rule-based tasks. It utilises software robots (bots) that perform human-like interactions in digital systems.

RPA aims to speed up business processes, minimise errors and use resources more efficiently without making extensive changes to existing IT systems. The technology can be implemented quickly and cost-effectively.

Fast and easily customisable business processes

Robotic Process Automation (RPA) has established itself as a revolutionary approach and offers numerous benefits for companies of all sizes and in all industries:

• Time savings for employees and higher productivity (robots work 24/7)
• Employees can focus on strategic and challenging tasks
• High accuracy and quality when performing repetitive tasks
• Reduced operating costs
• Faster response time and processing of business processes

With RPA, companies can react flexibly to changing market conditions. This is particularly important in dynamic industries in order to remain competitive and fulfil customer needs in a timely manner.

Robotic Process Automation enables a variety of interlocking use cases to optimise processes in the company and increase success. Typical examples include

Data entry and processing

From invoice processing to customer registration - RPA takes over the tedious task of entering data into forms and documents, checks data and processes it. This significantly reduces errors and working time.

Invoice processing and accounting

Software robots can automatically capture, check and approve invoices and integrate them into the accounting system. The result is accelerated invoice processing, improved compliance and reduced costs.

Customer service and support

RPA can be enhanced with AI to analyse incoming emails, chat messages and calls. This means that enquiries can not only be answered, but also complex requests can be forwarded to the right contact person. This leads to faster response times, more satisfied customers and efficient utilisation of support resources.

Data migration and integration

If a company is faced with the challenge of migrating or integrating data from different systems, RPA can help to simplify and speed up the process. Software robots can seamlessly transfer data between different applications without the need for manual intervention.

Compliance and audit

Compliance with legal regulations and internal policies is crucial for any organisation. RPA can help automate compliance processes by monitoring rules and policies, identifying errors and generating reports. This simplifies compliance and reduces the risk of sanctions.

The integration of artificial intelligence (AI) into RPA systems opens up a wide range of new opportunities and benefits for companies. While conventional RPA systems are rule-based, i.e. based on clear instructions, AI can learn in real time and adapt to changing environments. RPA systems with AI technology can process unstructured data, understand natural language and even make decisions autonomously. On this basis, business processes can be automated even more comprehensively.

How and with which use case do companies best get started? The Automation Life Cycle (ALC) from adesso supports you methodically in the introduction of RPA in your company. In the ALC, we take a well thought-out and efficient approach in structured phases in order to organise the entire life cycle of an automation project - from the initial brainstorming to the successful implementation and operation of your automation concept.

With experience and expertise as well as customised solutions, we ensure that you can make the most of the potential of robotic process automation in your company. Together, we will shape a future in which your business processes are more efficient, cost-effective and flexible than they are today.

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Strategic partnerships with technology providers and the certification of our solutions by the most important market partners are key prerequisites for successful automation projects. adesso works together with the leading providers on the market on a basis of trust. Our customers benefit from the technical developments of our partners and the good co-operation.

Are you still at the beginning of your RPA journey? Then we recommend our RPA awareness workshop. In this workshop, we will introduce you to leading RPA platforms and explain how RPA can be successfully implemented in your company.

Do you already have specific goals and ideas? In our RPA interaction room workshop, we record your individual requirements and use cases. Based on this, you will receive a customised recommendation and selection of suitable RPA platforms.

Have you already introduced RPA? With our RPA health check, you benefit from a thorough analysis of your existing implementations. We check the performance, stability and efficiency of your automations to ensure they are working optimally. In addition, we offer specialised RPA training on the latest developments and best practices. In this way, we strengthen the skills of your team so that you can realise the full potential of your RPA solutions.

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