The ADITO xRM platform is a state-of-the-art, modular solution that not only maps conventional customer management functions, but also relationships, data sets and business processes. The platform functions as a central data source for all customer management stakeholders, such as sales, marketing, services and other parts of the company. It creates transparency and facilitates cooperation across all parts of the company, thus helping it to acquire new customers and provide optimal support for existing ones. The open platform approach and existing interfaces to common business software solutions enable seamless integration into existing IT environments. A range of on-premises or cloud-based operating models means that adesso can utilise ADITO xRM to meet its customers’ specific regulatory requirements.
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Dortmund/Geisenhausen |
adesso and ADITO announce partnership
adesso SE and ADITO Software GmbH, a leading provider of modern customer relationship management (CRM) solutions, have announced their collaboration. As a digitalisation partner, adesso advises and supports companies with the introduction of innovative IT services. Its partnership with ADITO means that adesso customers can access the ADITO xRM CRM platform with immediate effect. As a result, the IT service provider is making a powerful addition to its portfolio, which will enable it to deliver customised CRM solutions for its customers’ individual requirements.
ADITO Managing Director Tobias Mirwald said: “Our new implementation partner adesso is a renowned IT consultant and service provider that will significantly strengthen our partnership network. Working together, we can now respond even more effectively to our customers’ needs, while also continuing to build on our customer relationships”.
Michael Gutbier, Senior Director of the Business Line Insurance at adesso, added: “ADITO is a strong vendor that will enhance our portfolio and expand our platform expertise with its top-class CRM solution. ADITO GmbH’s values are an excellent match for our culture at adesso and our commitment to delivering top-quality customer-oriented solutions”.
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