Securing IT Operations

Even in normal times, the operation and further development of critical business applications is already a challenging task. In the current crisis situation, requirements are becoming even more stringent: employees are not available as planned, project plans are faltering, and distributed work is putting a strain on the IT infrastructure. Disruptions in IT operations are always problematic. At this point they can be devastating. To ensure that your processes are and remain secure, we offer you a whole package of measures. If it comes down to it, we will implement all necessary activities together with you within days, so that you keep the reins of action in your hands.

We offer software engineers with specialisation in Application Management including software maintenance and further development in the established system environments of the project.

To keep your processes running, we offer you coordinated maintenance concepts.

• Corrective maintenance: Analysis and elimination of errors
• Perfecting maintenance: Proactive optimisation and further development
• Adaptive maintenance: Adaptation to professional and technical changes

We evaluate existing processes or structures and find approaches for optimising your processes together with you.

Established IT standards and frameworks ensure fast and secure results. These include for instance ITIL, ISO 9001, ISO 27001 and ISTQB.

We create solutions for your situation together in no time:

• Transfer and support of applications
• Securing know-how
• Expanding the operating team to increase operational stability
• Respond to incidents in applications and infrastructure and find solutions
• Setting up service times and SLAs