Press Releases

According to the GenAI Impact Study by adesso, 41 % of companies surveyed are currently only exploring the basic applications of AI agents, and just under 31 % are already using them productively. This might sound like cause for optimism, but it primarily reflects a mood of hesitation.

adesso business consulting AG, the SAP consultancy arm of adesso SE, and smart factory specialist FORCAM ENISCO have entered into a partnership. The aim is to support manufacturing companies in the implementation and operational use of the cloud-based MES solution SAP Digital Manufacturing (SAP DM), thereby paving the way to the cloud. The partners are pooling their expertise to enable customers to achieve end-to-end processes from the machine level right through to enterprise management. Manufacturing companies thus benefit from seamless digital process chains as well as consulting, implementation and training from a single source.

The Keenfinity Group, a leading provider of security and communications solutions, is setting the course for the reorganisation of its sales and service processes. The company has chosen Salesforce as its central platform and adesso as its implementation partner. The aim is to align key sales and customer service processes with customer needs and map them onto a unified, scalable platform.

The reform of private pension provision agreed at the end of March marks a profound shift: away from complex, often unattractive Riester products towards simpler, more cost-effective and more capital-market-oriented pension products. This opens up a market worth billions for the industry – and a new competition for the best offers begins.

Energy supplier e.optimum is realigning its CRM landscape, relying on Salesforce as its central platform and adesso as its implementation partner. The aim is to map marketing, sales and service processes on a unified, scalable platform in future, thereby laying the foundations for modern, connected customer communication.

IT service provider adesso is further expanding its healthcare business. With Andreas Kumbroch, the company is gaining an experienced healthcare IT expert who possesses many years of international experience, effective 1 May 2026. He brings extensive expertise in the digital transformation of the healthcare sector, as well as a robust network of key players from the fields of medicine, business and politics.

Generative Artificial Intelligence (GenAI) has arrived, and it’s already being used to power the business engine room and, increasingly, as the central infrastructure for value creation. However, as its use becomes more widespread, two fundamental tensions are coming to light. On the one hand, there is a growing gap between what companies regard as progress when using GenAI in customer interactions and the customers’ actual experiences. On the other hand, despite how often it is used, in many organisations, the use of GenAI remains limited to efficiency and optimisation initiatives, rather than being consistently embedded at the heart of value creation.

adesso SE is continuing its international expansion by entering the Greek market. In partnership with OneDealer Holdings SA, the IT service provider is establishing a new subsidiary, adesso Greece S.A., which will be based in Athens. From April 2026, this latest addition to the adesso Group will be responsible for developing business in Greece as an independent go-to-market and delivery unit.

IT service provider adesso has confirmed its preliminary figures for 2025, published in February, with the presentation of its consolidated financial statements. Despite a challenging general economic climate throughout the year, adesso succeeded in increasing revenue organically by 14 per cent to 1.47 billion euro (previous year: 1.29 billion euro). In doing so, the company achieved a 30 per cent improvement in earnings before interest, taxes, depreciation and amortisation (EBITDA) to 123.6 million Euro (previous year: 94.8 million Euro). adesso has thus slightly exceeded the 2025 revenue forecast range and achieved an operating profit at the upper end of the forecast range.

adesso is now a Databricks Silver Partner. The status underlines the outstanding quality of the IT service provider’s consulting and implementation services, as well as its successful collaboration with Databricks in complex data and transformation projects. The partnership further consolidates adesso’s position as a provider of modern data, analytics, and AI solutions and expands its service portfolio for the development of powerful data platforms. These are now regarded as the core foundation for data-driven business models and the productive use of artificial intelligence in companies.