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adesso Blog
05.05.2021 By Sandra Weis
Process modelling – What is it and what do you stand to gain?
Any company has a number of (business) processes, particularly so the financial services sector. They involve activities that need to be performed to process a business transaction, for example. Process modelling graphically represents this (business) process by depicting the chronological sequence of activities. But what advantages does this create and how can these be used in conjunction with digitisation?
Read more04.05.2021 By Florian Petermann
‘Visions for insurance distribution – Inspired by George Orwell and Aldous Huxley’
Drawing on mega- and gigatrends as well as other methods, futurologists try to paint a picture of what the world might look like in the future. As we all know, novels and science fiction films or series often already do a pretty good job of giving us a good look at the world of tomorrow. But can insurance sales divisions glean useful information from this for the future? I think they can. Read this blog post to find out more about my thoughts on this topic.
Read more08.04.2021 By Thomas Raninger
Optimising processes in subrogation handling
In subrogation proceedings, there comes a point when the facts of the case have been clarified or there is even a legal title, but the debtor still has no intention of paying, despite repeated requests. In my blog post, I provide an overview of the levers that can be used to optimise processes in subrogation handling.
Read more03.03.2021 By Tanja Hayo
BiPRO RNext company pension scheme: from initiative to release candidate
The new BiPRO company pension scheme standard with RNext enables standardised change notifications to be sent digitally to the insurance company via the RNext interface. This allows portfolio processes to be optimised, the quality of data to be increased and the customer experience to be enhanced. In my blog post, I will introduce you to the new BiPRO company pension scheme standard with RNext in greater detail.
Read more04.02.2021 By Sacha Catelin
Giving the reinsurer a full view of the primary insurer
In this blog post, I want to show you the ways a CRM system can support a reinsurer (assignee). You will also learn how this type of system helps to maintain an overview in new policy underwriting and during the policy renewal phase with the primary insurer (assignor).
Read more14.12.2020 By Thorsten Hagemann
Digital Health Applications – and their alternative market access routes
Through the approval for medical devices and the fast-track procedure of the Federal Institute for Drugs and Medical Devices (BfArM), DiGA is positioned in the standard care of statutory health insurance providers and made available as an “app on prescription” for millions of legally insured persons. In addition to the usual process support, adesso also identifies, opens and promotes alternative business models.
Read more03.11.2020 By Stephan Pohl
Chatbots – driving the customer-centric enterprise
More than ever, companies need to take the networked customer seriously and cultivate the relationship with them accordingly on all channels. Those who do not follow suit will be seen in a negative light and lose market share. This makes the customer the pivotal point across all industries. In my blog post, I explain why disruptive technologies such as chatbots are the driving force here.
Read more16.10.2020 By Alexander Eppenberger
Financial Services Technology – now and beyond
New technologies are emerging in the banking and financial services industry as a result of ever-changing customer expectations. Rapid sociological changes and advances in technologies are pushing financial institutions to become transparent and abandon conventional ways of doing business in banking and finance. With transaction processes being layered for privacy and safety reasons, customers are offered a large amount of customization in terms of products and services.
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