Accompanying IT Introduction
Support and Introduction of New System Landscapes
The introduction of new IT systems for lottery companies is often accompanied by high personnel and financial investments. In the case of replacing the central system, or in the case of a new terminal solution making a public impact and covering the whole country, a deep cut into the innermost core of game processing and into the IT system environment manifests itself. Avoiding errors when introducing central systems must have the highest priority possible, and the technical know-how of the members of staff must be transferred into technical requirements at decisive points. This demands a company-wide understanding of the objectives and consequences of such a reorganisation process, because the interface between the expert departments and the provider chosen decides on the success of the project.
adesso supports lottery companies at this very interface by formulating requirements, communicating with the provider, continuously planning and controlling the introductory projects as well as by taking on project management tasks. Due to our experiences in project cooperation with internationally operating companies, we bridge cultural differences and encourage smooth cooperation. This ranges from posing strategic questions (parallel operation or Big Bang) to the daily allocation of tasks, to continuous control of progress and qualified risk management.
Would you like to know more about all our services concerning the introduction of system environments? Please contact us.